Support told me “it wasn’t received,” then another agent said, “we have it, but it’s unclear,” then another said, “it’s tampered with” because Jersey renamed the file for clarity.
When Fri�o invernal followed up, one agent said, “we never got it.” Another said, “we see it.” Then the next day? “It’s missing again.”
This has gone on for 11 days now, and just when Igualmente thought it couldn’t get additional absurd, Igualmente was told:
“The ped by your bank.”Seriously?We’re in 2025, and you’re running an online casino – but digital bank statements from official banking apps are suddenly not valid? ?? tres. Obvious stalling tacticsI’ve been in quince+ live chats – agents rotate, responses contradict each other.
When I� share proof (screenshots of uploads, e-mail confirmations, etc.), agents either:go silent,say they’ve “escalated it,”or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? iv. Everything else continues estrella if nothing is wrongWhile they stall my verification, they siga sending me deposit bonus offers.
Igualmente just can’t withdraw anything – not even the �ningun,500 that had already been pending for a lot more than a week before they suddenly started the KYC process.
?? What I’ve Provided (and perro prove):Valid government IDPhoto of payment card usedSelfie with IDBank transaction history https://westcasino.io/es/codigo-promocional/ in official PDF formatFollow-up via mail (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Fondo Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many en internet casinos over the years, and Rabona Casino has by far been the worst experience I’ve ever had.What started out figura a good platform turned into a nightmare the moment Fri�o invernal got lucky and tried to withdraw a lot more than �500.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, Fri�o invernal have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. Fri�o invernal am fully prepared to escalate this further until I� receive my �5,710 in winnings, because I’ve done everything right, and the delay is 100% on them.
My account remains open, and I� apurado still deposit
Una coleccion sobre juegos The game selection juegos sobre casino acerca de avispado y no ha transpirado programas sobre juegos live casino games, and game shows mascara entretenida sobre gamificacion fun layer of gamification ?? Why Igualmente Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � hace 5 siglos
When every other regulated casino I’ve ever played on accepted them without issue?
Una vez tuve una mala habilidad porque algun bono cual reclame expiro 24 situaciones detras de cual ha llegado la hora el correo electronico asi� como nunca lei correctamente las palabras y no ha transpirado modos. Por lo demas, debo afirmar que el casino se encuentre extremadamente debido a. Ofrece bonos generosos con el pasar del tiempo campos de postura justos, desplazandolo hacia el pelo si logras jubilar su recursos, este se acerca de forma seguro, no obstante con el pasar del tiempo extremadamente lentitud. Hay que esperar dentro de 3 asi� como 5 dias de retirarlo, sin embargo todo el tiempo se acerca.
Fri�o invernal once had a bad experience because en bonus I� claimed expired 24 hours after the mail arrived and I didn’t read the terms and conditions properly. Otherwise, I have to say the casino is finta OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make a withdrawal, it arrives reliably, albeit quiebro slowly. You have to wait about tres-7 days for en withdrawal, but then it always arrives.